top of page

Privacy Policy

1. Introduction
 

String4Schools.co.uk (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website or purchase goods from us.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 

2. Data Controller
 

The data controller responsible for your personal data is:

String4Schools.co.uk
Contact email: info@strings4schools.co.uk
 

3. Personal Data We Collect
 

We may collect and process the following categories of personal data:

  • Name

  • Billing and delivery address

  • Email address and telephone number

  • Order and transaction details

  • Payment confirmation details (note: card details are not stored by us)

  • Correspondence and customer service communications

  • Technical data such as IP address, browser type, and usage data (via cookies and analytics)
     

4. How We Use Personal Data
 

We use personal data for the following purposes:

  • Processing and fulfilling orders

  • Managing payments, invoices, and accounts

  • Delivering goods and communicating about orders

  • Providing customer support

  • Meeting legal, accounting, and tax obligations

  • Improving our website and services
     

5. Lawful Basis for Processing
 

We process personal data under the following lawful bases:

  • Contractual necessity – to fulfil orders and supply goods

  • Legal obligation – for accounting, tax, and regulatory compliance

  • Legitimate interests – to manage our business and improve our services

  • Consent – where required (e.g. for non-essential cookies or marketing communications)

Payments made on our website are processed securely through third-party payment providers via Wix. We do not store card payment details. Payment providers are PCI DSS Level 1 compliant and use encrypted connections to protect payment information.
 

7. Data Sharing
 

We may share personal data only where necessary, including with:

  • Payment processors

  • Delivery and courier services

  • Website hosting and IT service providers

  • Professional advisers (e.g. accountants)

  • Regulatory or legal authorities where required by law

We do not sell personal data to third parties.
 

8. Data Retention
 

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected. This includes retaining certain records to comply with legal, accounting, and tax obligations. Once data is no longer required, it is securely deleted or anonymised.
 

9. Your Data Protection Rights
 

Under UK GDPR, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete data

  • Request erasure of your personal data (where applicable)

  • Request restriction of processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time (where consent is the lawful basis)

Requests can be made using the contact details provided above. We will respond within the statutory timeframes.
 

10. Cookies
 

Our website uses cookies and similar technologies provided by Wix to ensure functionality, security, and performance, and to analyse website usage. You can manage cookie preferences through your browser settings.
 

11. Data Security
 

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. Our website is hosted on Wix, which applies industry-standard security measures.
 

12. Complaints
 

If you are unhappy with how your personal data has been handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.
 

13. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.
 

14. Contact
 

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: info@strings4schools.co.uk

bottom of page